PostChart

Privacy Policy

We take your privacy seriously. This policy describes how Post Chart collects, uses, and protects your information.

Effective: August 8, 2025Updated: July 5, 2026

This Privacy Policy describes the manner in which Post Chart collects, uses, discloses, and protects the information of individuals who access or use the Post Chart application in connection with Facebook and Instagram. By using the App, you acknowledge that you have read and understood this Policy and agree to the practices described herein. The App connects with Instagram professional (business and creator) accounts to schedule and publish content, display Instagram analytics, and read, reply to, hide, and delete comments on your media. The App may also connect with YouTube channels to schedule and publish videos and to display YouTube-related analytics.

Information We Collect

Information Obtained from Facebook via Facebook API:

  • Public profile information (name, profile picture)
  • Primary email address associated with your Facebook account
  • Page access tokens, including long-lived tokens
  • Facebook Page and Post Insights (reach, impressions, engagement)
  • Page content (posts, comments, messages)
  • List of Pages you manage
  • Scheduling preferences and time zone

Information Obtained from Instagram via the Instagram Graph API:

  • Instagram professional account profile information (Instagram user ID, username, name, account type, and profile picture)
  • Access tokens for your Instagram professional account, including long-lived tokens (stored encrypted)
  • Your Instagram media and its metadata (posts, reels, and stories, including captions, media type, and permalinks)
  • Media and account insights (reach, views, likes, comments, saves, shares, average watch time, total interactions, and follower count)
  • Comments on your media (comment text, the commenter's username, and timestamps) so you can read, reply to, hide, or delete them

Information Obtained from YouTube via YouTube APIs:

  • YouTube channel information (channel ID, channel name, channel picture)
  • OAuth tokens related to your YouTube account (access and refresh tokens)
  • Video metadata you provide (title, description, tags, thumbnails, and playlist assignments)
  • Video and channel analytics (views, likes, comments, watch time, and related engagement metrics)
  • YouTube comment management actions (replying and moderation) when enabled

Other Data Collected:

  • Schedules for posts created in the App
  • Analytics data from Facebook for your Pages and posts
  • Analytics data from YouTube for your videos and channel
  • Analytics and comment data from Instagram for your account and media
  • Error logs and diagnostic data (device type, browser version, operating system)
  • Customer support communications and attachments

Facebook Permissions Requested

The App may request the following Facebook permissions to perform its services:

pages_manage_posts

Create, edit, and delete your Facebook Page posts

pages_read_engagement

Read content posted on the Page and engagement data

pages_read_user_content

Read posts, comments, and messages posted by users on your Page

pages_manage_metadata

Access Page settings, including Page roles

public_profile

Access your basic public profile information

email

Access your primary email address

pages_show_list

Display the list of Pages you manage

pages_manage_engagement

Manage and access conversations on a Page

read_insights

Access metrics about a Page's performance

Instagram Permissions Requested

When you connect an Instagram professional account through Instagram Business Login, the App requests the following permissions to perform its services:

instagram_business_basic

Access the basic profile information (username, name, account type, profile picture) and the media of your connected Instagram professional account.

instagram_business_content_publish

Publish photos, reels, and stories to your Instagram professional account on your behalf, including scheduled posts.

instagram_business_manage_comments

Read comments on your media and reply to, hide, or delete them — including optional AI-assisted automatic replies you enable.

instagram_business_manage_insights

Access analytics and insights for your Instagram account and media (reach, views, interactions, follower count, and related metrics).

YouTube Permissions Requested

The App may request the following YouTube permissions to perform its services:

youtube.upload

Upload videos and manage video metadata (including privacy status) such as title, description, tags, thumbnails, and playlist assignments.

youtube.readonly

Read information about your YouTube channel and your uploaded videos, including basic status and statistics.

yt-analytics.readonly

View YouTube Analytics performance reports (e.g., views, watch time, and engagement) for your videos and channel.

yt-analytics-monetary.readonly

View revenue-related analytics (estimated revenue) for monetized channels, where available.

youtube.force-ssl

Perform secure YouTube API requests required for uploading and managing content.

Purpose of Data Collection

We collect and use your information for the following purposes:

  • Scheduling and publishing posts to Facebook Pages
  • Scheduling and publishing posts, reels, and stories to Instagram professional accounts
  • Reading and replying to Instagram comments, including optional AI-assisted automatic replies you enable
  • Displaying Instagram analytics and engagement metrics
  • Displaying analytics and engagement metrics
  • Scheduling and publishing videos to YouTube channels
  • Displaying YouTube analytics and engagement metrics
  • Improving the functionality and performance of the App
  • Providing customer support
  • Fixing bugs and troubleshooting technical issues

Disclosure of Information to Third Parties

We do not sell your personal information. We may disclose information to the following third-party service providers solely for operational purposes:

Amazon Web Services (AWS)

Cloud hosting and media storage

MongoDB

Database management and data storage

Google Analytics

Usage analytics and performance monitoring

Google APIs (YouTube / YouTube Analytics)

Upload and manage videos, and retrieve YouTube channel/video analytics

Meta Platforms (Facebook & Instagram Graph API)

Publish content, retrieve insights, and read and manage comments for your connected Facebook Pages and Instagram professional accounts

OpenAI

When you enable AI-assisted comment replies, the text of the comment and the related post caption are sent to OpenAI solely to generate a suggested reply; this content is not used to train models

These providers are authorized to use your information only as necessary to provide services to us.

Data Storage and Retention

  • All data is stored on U.S.-based servers
  • We retain user data only while an account is active and for a period of 30 days after account cancellation, after which the data will be permanently deleted from our systems

Revoking Access and Data Deletion

  • You may disconnect a connected Instagram or Facebook account at any time from within the App, which revokes and deletes the stored access tokens for that account.
  • You may also revoke the App's access at any time from Instagram or Facebook directly, under Settings → Apps and Websites.
  • You can request deletion of all personal data we hold about you by emailing us (see contact details below). We honor Meta's data deletion requests and delete the associated data from our systems.
  • When an account is disconnected or deleted, the related Instagram/Facebook data (tokens, media metadata, insights, and comments) is removed in accordance with the retention period described above.

Security Measures

We implement reasonable technical and organizational measures to protect your information, including:

Encryption in Transit

HTTPS (SSL/TLS)

Encryption at Rest

For stored data

Access Controls

Least-privilege access controls to limit internal data access

Children's Privacy

The App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Governing Law

This Policy and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the United States and the State of Nevada, without regard to its conflict of law provisions.

Changes to This Policy

We reserve the right to update or modify this Policy at any time. If changes are made, we will:

  • Update the "Last Updated" date at the top of this Policy
  • Send an email notification to registered users
  • Provide an in-app notice of material changes

Your continued use of the App after any such modifications constitutes your acceptance of the revised Policy.

Your Rights and Contact Information

You may request access to, correction of, or deletion of your personal information by contacting us at:

Owner/Operator

Eric Bihr

Business Address

140 E Desert Rose Dr, Henderson, NV 89015, United States

© 2025 Post Chart. All rights reserved.